Reservations
In order to make a reservation please fill in the form on our website www.royal-inn.ro or contact us at +40720 082170, or by email at rezervari@royal-inn.ro.
Reservations Cancellation
If a cancellation occurs, you should contact us by phone or email.
For cancellations made at least 24 hours in advance, no additional fee is charged. Reservation cancellation after this term or any accommodation presence failure without prior notice implies a cancellation/no-show fee, which represents the value of one accommodation night.
Rates
The rates offered may fluctuate depending on the season, availability, but also on the type of room you opt for. More information can be found on www.royal-inn.ro
Payment Methods
As payment methods we accept payments in cash or by credit/debit card (Visa, Mastercard, Maestro, American Express) or any other legal form.
Check-In/Check-out
The check-in can be done starting at 4 p.m.
Check-out available until 12 p.m.
Late Check-out can be made on request subject to availability. Additional costs for this service may apply.
Children
In order to ensure a rest and relaxation climate, and also the best accommodation conditions, we reserve the right to select customers and admit to accommodation only persons who comply with the policy and accommodation conditions and who are over 18 years old.
Pets
Pets are not allowed inside Royal Inn Bușteni.
Restaurant
Breakfast is served daily from 08:00 to 10:00 and is available for a fee, if not included in the room rate.
Smoking
Smoking is not allowed inside the resort, except for the special designated smoking areas.
Personal Items Security
Royal Inn Bușteni is equipped with approved electronic systems for room access monitoring. Each room is equipped with a safe. We recommend using the safe for storing valuables. We do not assume responsibility for forgotten or lost items.
Safety of Access Roads & Transport
The existing access roads and means of transport inside Royal Inn Bușteni comply with the norms of the legislation in force. We do not assume responsibility for any damage, material or physical, caused to guests during the use of means of transport or access roads.
Free parking is subject to availability.
Code of Conduct
Our staff will always welcome guests with a friendly disposition, and will do their best to comply with any request. If a guest, due to their appearance, behaviour or condition, will cause unpleasant incidents, disturbing other guests and thus affecting the image of the Royal Inn Bușteni, we can cancel the reservation and retain the right to select customers.
Disputes & complaints
We reserve the right to debit the debit/credit card of our guests, regardless of their will, in the following cases:
I. When the guest leaves without paying the final bill/invoice
II. When it is proved without any doubt that the guest caused material damage inside the accommodation space.
III. When the guest leaves the hotel with objects that do not belong to him/her.
IV. When the guest has not cancelled the reservation within the deadline established according to the cancellation policies.
Further Mentions
It is considered that the guests took note during check-in or any service request from Royal Inn Bușteni of the above-mentioned provisions and accepted the terms and conditions.
Free Services (included in the accommodation price)
• Video surveillance parking
• Safe luggage storage
• Wireless internet access
Thank you for your cooperation,
The Royal Inn Bușteni Team